Ship. Share. Cobrowse.
No-download, easy, interactive screen sharing built for onboarding and support
Ship your application, embedding a cobrowsing tool with it, such as Remota
Send a session sharing invite to your user and start a shared session
Help and support your user interactively, highlighting bits or controlling the session
What can Remota do
Share session control
Interact with the page to take the user around the app, similar to remote destkop sharing apps
Mask fields and components based on your users privacy needs, not sending it to agent clients
Guide with draw & highlight
Show how to navigate your site by drawing on the user screen
Signal protocol end-to-end encryption, enabling full security if required *
Where Remota can be used
Sales & Upsell
Calls can go beyond audio, with agents using co-browsing sessions to help with it. It might not only help agents to close more sales, but as well improve upsells numbers.
Help your customer when they start using your software for the first time, improving the overall customer experience.
Support users straight from your web service, decreasing agents call times and helping them to close support tickets faster.